Our login form accepts email or username and password and supports two-factor authentication for enhanced protection. We recommend using a unique password and activating any available security layers for your account. If you suspect unauthorized access, contact our support team immediately so we can secure your account and assist with recovery.
We handle password resets through a secure process that verifies ownership of the email associated with your account. The reset link is time-limited and can be used only once to change your password. These measures are in place to ensure that account access remains controllable and safe for all players.
We process personal data strictly in accordance with GDPR and local Latvian regulations. Personal information collected for login and verification is used only for lawful purposes, such as identity verification, fraud prevention and compliance. We store data securely and retain it only as necessary to fulfil legal and operational obligations.
You have the right to request access to your personal data, request corrections, or exercise other rights under applicable law. If you have queries about how your data is handled, our support team will provide clear explanations and assistance to exercise your rights. We aim to make all processes transparent and easy to follow for our users.
If you forget your password use the "Forgot password?" link on the login page to begin the recovery process. We will send a secure reset link to the email address registered to your account after verification steps are completed. For cases that require additional assistance, our support team can help verify identity and restore access in accordance with compliance rules.
We encourage account holders to maintain up-to-date contact information to ensure a smooth recovery procedure. Keeping your email and phone details current enables faster support and reduces delays if account access issues arise. Always follow recommended security practices to avoid unauthorized access to your account.
We recommend strong, unique passwords and enabling two-factor authentication where possible. Avoid sharing credentials and never respond to unsolicited requests for your login details. Regularly check your account activity and contact support if you notice unfamiliar transactions or sessions.
Do not use the same password across multiple services, and update passwords periodically to reduce security risks. Consider using a reputable password manager to store credentials securely. These proactive steps help protect both your funds and personal information.
Sessions are managed with security in mind and may time out after periods of inactivity to reduce risk. You can sign out from all devices if you suspect your account has been used elsewhere. Our system logs session data to detect and prevent suspicious behaviour, and we take appropriate action when anomalies are detected.
If you use public or shared devices, always log out and close the browser after finishing. Avoid saving passwords on shared devices and ensure two-step verification is in place if you frequently sign in from different locations. These routines help keep your account secure while providing convenient access when needed.
We safeguard your data and offer quick help if you need to recover access. Keep credentials safe and contact support for any login concerns.
Use the "Forgot password?" link on the login page to receive a secure reset link at your registered email address. Follow the instructions in the email and set a new password that you have not used elsewhere. If you require additional help, contact our support team for verification and assistance.
Yes, we use industry-standard encryption and data protection measures to secure your account information. Access and password data is handled according to GDPR and local laws. We recommend enabling optional security features such as two-factor authentication for added protection.
Our support team aims to respond promptly and typically handles login-related inquiries within a few minutes during working hours. For more complex verification needs, response times may be slightly longer while we complete security checks. We prioritise account safety while providing efficient assistance.
Yes, contact support and follow the verification process to update your registered email address. We require identity verification for such changes to protect your account from unauthorized modifications. Once updated, you will receive a confirmation at the new email address.
